DELIVERY & RETURNS
Delivery Times
Delivery times are usually next day for delivery to Republic of Ireland, 72 hours for the UK and 7-10 working days for all other European countries once the item has left our store.
Please note: Saturday and Sundays are not classed as working days by our carriers. Therefore, all orders placed from midday Thursday or from Friday morning will be delivered on the following Monday. Anything ordered from midday Friday up until Monday morning will be delivered on the following Tuesday.
Delivery is Free for all orders over €100.00 within Republic of Ireland.
For orders under €100.00 to Republic of Ireland we charge a flat fee of €5.
For International Delivery the following rates apply:
|
United Kingdom |
20.00 |
|
France |
20.00 |
|
Germany |
20.00 |
|
Netherlands |
20.00 |
|
Belgium |
20.00 |
|
Luxemberg |
20.00 |
|
Austria |
20.00 |
|
Czech Republic |
20.00 |
|
Denmark |
20.00 |
|
Poland |
20.00 |
|
Switzerland** |
20.00 |
|
Lithuania |
20.00 |
|
Hungary |
20.00 |
|
Slovakia |
20.00 |
|
Slovenia |
20.00 |
|
Sweden |
20.00 |
|
Spain |
20.00 |
|
Italy |
20.00 |
|
Latvia |
20.00 |
|
Estonia |
20.00 |
|
Finland |
20.00 |
|
Portugal |
20.00 |
For any and all queries email info@johnpfoy.com or phone us during business hours at 044 9348297
Returns & Refunds
We want you to be happy with your purchase. If you are not totally satisfied with your purchase, simply return the unworn items in the condition supplied within 14 days of purchase. Unwanted goods must be returned in a fully resalable condition and any tags must be intact. Extra care must be taken when trying on clothing, please ensure you are not wearing any fragrance or deodorant that may leave a scent or mark.
We reserve the right to refuse an exchange or refund if goods are not returned in a saleable condition or are damaged.
Exceptions
In the interest of health & safety we cannot accept returns of:
• Underwear once the original sealed packaging and tags have been opened or removed.
• Hats unless tags are still in place and packaging remains unopened and undamaged unless faulty.
You will receive your refund, credit or exchange (if the item is in stock) within 10 working days after we have received the goods, unfortunately we are unable to refund any postage costs.
Please ensure your name, address and contact number are clearly visible on the return. We recommend that you obtain proof of delivery for your return as we are not liable for goods lost in transit.
Please note that you must return or exchange your purchased item within 14 days after receiving your order.
Shipping & Taxes
All products on our site are subject to VAT of 23% unless otherwise stated.
